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Important Questions to Ask Your New Landlord Before You Move In

Every rental property comes with a different set of rules and regulations, so it's important to ask the right questions before you move in to avoid unnecessary stress and conflict. Every rental property comes with its own set of rules, regulations, and procedures. Landlords have their own way of doing things from the application process to the move-out process. So, once you’ve locked in your new place, it’s important to find out some important things before you take the next big step of moving in.

Here are some important questions we recommend asking your landlord before you move in. With transparency and preparedness, you can avoid a lot of stress and conflict and focus on enjoying your new place.

Rental Move-In Questions

When can I move in?

Before setting your move-in date, check with your landlord to find out what day the unit will be ready, so they have time to complete any preparations they need to do beforehand. As soon as you have the date, book your movers with plenty of time in advance. Movers can book up fast, so don’t wait until the last minute.

What are the move-in procedures?

Depending on where you’re moving, there may be rules and regulations regarding the move-in process, such as what doors and elevators you’re allowed to use, what roads to take, and where you’re allowed to park the truck. Also find out if there are any curfews on visitors and noise restrictions.

How will the rental be prepared before I move in?

Some landlords will have a unit professionally cleaned and serviced before the next tenant moves in, while others have more of an “as-is” mentality. Find out how the place will be prepared prior to your moving in, especially where repairs are concerned, and document everything before move-in day.

How do I get in touch with property management?

In case of a question or emergency, you’ll need to be able to get ahold of property management as soon as possible. Find out who and what numbers you can call for immediate service.

How do I pay rent and when is it due?

The first month’s rent will sneak up on you quickly. Make sure you have everything squared away ahead of time so you don’t have to scramble to find out where and how to pay your rent at the last minute.

What am I responsible for as a tenant?

Responsibilities vary from rental to rental. Some landlords may take care of things like lawn maintenance, while others expect the tenants to be responsible for it. Find out ahead of time so there is no confusion or conflict down the line.

Is there a fire extinguisher on the premises?

Safety should always be a top priority when moving into a new place. Find out if a fire extinguisher is included in the unit and if so, where it is located. Also check on things like carbon monoxide and smoke detectors.

Have the locks been changed and when will I get my keys?

You should always request that the locks be changed before moving into a rental, otherwise many strangers before you will potentially still have access to your home if they had extra keys made. Find out exactly what day you can pick up your keys so you can plan accordingly.

Are the window treatments and appliances included and working properly?

Some rentals include everything, from the blinds to the small and major appliances, while others may include little to nothing. Just because it was in the unit when you first toured it doesn’t mean it will be there when you move in.

What do I do if I’m ever locked out?

If you ever lose the keys to your rental or even to the building or gate, make sure you know what the procedure is to get inside, otherwise you could be in for a big inconvenience!

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